California LifeLine is a telephone program established by the California Public Utilities Commission that provides discounted basic residential (landline) telephone services to low-income households.
The discount is available one per household and is not transferrable but you may take your discount with you whenever you switch phone companies.
Discounted residential telephone services available to California LifeLine customers include the following:
• Flat-Rate Local Telephone Service:
Unlimited local calls and free access to directory assistance calls as provided to non California LifeLine flat-rate residential customers. Monthly price: $5.00.
• Measured Local Telephone Service:
60 local calls per month and $0.08 per call after 60, and same free access to directory assistance calls as provided to non California LifeLine measured-rate residential customers. Monthly price: $2.50.
• Service Connection and Service Conversion:
To activate telephone service or change existing service a one-time charge of $10.00 will be applied.
There are two ways to qualify for California LifeLine, program-based or income-based:
1) Program-Based: you qualify if you or another person in your household is enrolled in public assistance programs.
2) Income-Based: you qualify if your total household income is at or less than the California LifeLine income maximums. You will need to prove that your total household income is at or below the income maximum for your household size by providing one of the following income documents: prior year's state, federal, or tribal tax return
or one of the following documents:
• Income statements or paycheck stubs for three consecutive months within the calendar
year.
• Child support document.
• Social Security, Veterans Administration, retirement/pension, unemployment compensation, or workmen's compensation
benefit statement.
• Divorce decree.
• Other official documents.
A sample of the qualification forms, instructions and additional frequently asked questions are available at: www.CaliforniaLifeLine.com
